Help centre
Frequently asked questions about LumaTV
IPTV is a way to deliver television and video over an internet connection to a compatible app or device.
LumaTV is intended for compatible smart TVs, streaming devices, phones, tablets, and computers.
There is no single speed for every setup. A stable broadband connection is recommended, and your needs can vary with picture quality, network traffic, and other devices sharing the connection.
Availability can vary by location, network, device, content rights, and local requirements. Contact us before travelling to confirm what applies.
Yes. Request a 24-hour full-access trial with no credit card required. Choose email or WhatsApp for the reply, and the LumaTV team will confirm your access and setup details.
Email the LumaTV team using the address in the footer for setup and service questions.